4 PAW FRIEND
Pet Care 24/7 · South London
Less than 24 hours notice – 100% fee payable. 24–48 hours notice – 50% fee payable. More than 48 hours – 25% fee payable. Last-minute bookings may incur additional charges.
All pickup times are approximate. Your exact pickup time will be confirmed via WhatsApp the evening before your booking. The time window you select is a preference, not a guaranteed exact time.
Clients remain legally responsible for their dog at all times. You agree to disclose all relevant behavioural and medical information. Failure to disclose may result in termination of services.
Dogs must be fully vaccinated and free from contagious illness. We reserve the right to refuse service if a dog is deemed unsafe for staff or other dogs.
Dogs will only be let off lead with written owner consent in suitable, safe environments.
In an emergency, 4 Paw Friend may seek veterinary treatment. Owners are responsible for all associated veterinary costs.
All keys are stored securely and never labelled with identifying details. In the event of a lost key, 4 Paw Friend will cover replacement key costs only.
Invoices issued monthly. Payment due on receipt. Late payments may result in suspension of services.
Maintain accurate contact info. Ensure your dog is fit to participate. Keep up with parasite treatments. Provide suitable leads, collars and harnesses. Notify us of any changes in behaviour or health.
Every reasonable care is taken at all times. 4 Paw Friend LTD cannot be held liable for minor injuries or incidents arising from normal dog behaviour.
There are no joining fees, membership fees, minimum spend or long-term contracts. Use our services as often or as little as you need.
Fully insured with AXA Pet Business Insurance. Licensed with Lambeth Council – Licence No. 0067. Companies House – No. 16217519. PDWA Member – No. 140226.